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Glovels UG Privacy Policy
Glovels UG (haftungsbeschränkt), a company registered in Germany, is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This privacy policy outlines how we collect, use, store, and protect your information when you engage with us through our website or services
What data do we collect?
Topics Covered
• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• Your data protection rights
• Cookies and how we use them
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the supervisory authority
What data do we collect?
Glovels UG collects the following types of personal data:
• Name, email address, phone number, location
• Academic qualifications, resume/CV, test scores, certifications
• Passport or national ID (if applicable)
• IP address, browser/device information
• Social media identifiers (if you contact us via Meta/Facebook/Instagram)
• Any other information you voluntarily provide through forms, chats, or email
How do we collect your data?
You directly provide most of the data we collect. We collect and process data when you:
• Register for any of our services (university admission, visa support, language classes, mentor sessions)
• Submit an enquiry through forms on our website or via WhatsApp
• Interact with our social media ads or lead generation campaigns (Meta, Google, Naukri, Justdial, etc.)
• Schedule or attend a consultation session
• Voluntarily complete surveys or provide feedback
We may also receive your data indirectly through:
• Paid ads and promotional forms from Meta (Facebook, Instagram)
• Naukri.com, Google Ads, Justdial leads
• Referrals or partnerships with other consultancies or education provider
How will we use your data?
Glovels UG uses your data to
• Evaluate your profile for eligibility and admissions
• Help you apply to universities, visas, or job seeker programs
• Schedule and manage your sessions with our counsellors or mentors
• Share information relevant to your queries via email, phone, WhatsApp or SMS
• Send promotional offers and relevant updates (if opted in)
• Improve the user experience of our website and communications
• Conduct data analysis and performance monitoring of our campaigns
We may share your data with:
With your consent, we may share your data with:
Glovels UG uses your data to
• University partners, test providers (e.g., IELTS, TOEFL), or official application portals like UniAssist and APS India.
• International recruitment partners and affiliated education consultants—when they authorize Glovels UG to process your application on their behalf.
• CRM and automation service providers (e.g., Twilio, Sendinblue, Zoho) strictly for communication and service delivery.
• Visa assistance agencies, travel insurance providers, or blocked account providers (e.g., Expatrio, Fintiba), if you opt for these services.
How do we store your data?
We securely store your data in encrypted cloud-based databases and password-protected systems.
Only authorized personnel have access to your data.
We retain your data for:
• Up to 24 months if you register for our services
• Up to 12 months if you submit an enquiry but do not proceed
• Marketing data is retained for a maximum of 6 months unless re-engaged
Marketing
Glovels UG may send you information about:
• Study abroad and work abroad opportunities
• New batches for language or test prep classes
• Scholarship alerts and deadline reminders
• Webinars, demo sessions, or partner events
You can opt out of marketing at any time by:
• Clicking the “Unsubscribe” link in our emails
• Replying “STOP” to our WhatsApp messages
• Contacting us via email at privacy@glovels.com
Your Data Protection Rights
Under GDPR, you are entitled to the following:
• Right to access – Request copies of your personal data
• Right to rectification – Request corrections to inaccurate or incomplete data
• Right to erasure – Request deletion of your personal data under certain conditions
• Right to restrict processing – Request limitations on how we process your data
• Right to object to processing – Object to processing based on legitimate interests or direct marketing
• Right to data portability – Request that your data be transferred to another provider
We will respond to your request within 30 days. Contact: privacy@glovels.com
Cookies and How We Use Them
Cookies are used to enhance your browsing experience. These include:
• Keeping you signed in
• Remembering your preferences
• Analyzing how you use our site
• Displaying personalized ads via Meta, Google, or other ad networks
You can disable cookies in your browser settings at any time.
Privacy Policies of Other Websites
Our website may contain links to external websites. Our privacy policy applies only to glovels.com and related country-specific subdomains. Please read the privacy policies of other sites before sharing your data.
Changes to Our Privacy Policy
We regularly review and update our policy. Updates will be published on this webpage.
Last updated:26.05.2025
How to Contact Us
Email: privacy@glovels.com
Phone: +49 15563541873 / +91 78393 99999
Website: www.glovels.com
How to Contact Us
If you are not satisfied with our handling of your data, you may contact the Bavarian State Office for Data Protection Supervision (BayLDA) or your local data protection authority in Germany.